BWI logoBWI User Profiles - Help page
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Employee
Change Password
Update Challenge Questions and Answers
Update Profile
Employee with User Management
Create User
Modify User
Unlock User
Reset User Password
Assign Privileges
Employee with Admin Role
Create User
Modify User
Unlock User
Reset User Password
Assign Privileges
Employee

An Employee has the privilege to perform the self service tasks mentioned below:

  1. Change Password
  2. Forgot Password
  3. Update Challenge Questions and Answers
  4. First Time Login
  5. Update Profile

The home page for an Employee appears as below:

home tab

The Home tab contains the following links:

home tab horizontal line

Change Password

This screen is used to change the existing password to a new one.

Click on the Change Password link in the Home tab:

change pwd link

The Change password screen appears as:

change password page
This screen contains the following:

User ID

This field shows the User ID of the user logged in.

User ID is non-editable.

First Name

This field shows the first name of the user logged in.

First Name is non-editable in this screen.

Last Name

This field shows the last name of the user logged in.

Last Name is non-editable in this screen.

Current Password

Enter the current password in this screen.

This is a mandatory field.

New Password

This is a mandatory field.

Enter the new password adhering to the password policy.

Confirm New Password

Re-enter the new password a second time in this field.

Submit This Form

Click the Submit button to change the password.

Cancel This Form

Click the Cancel button to cancel the password change.

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Update Profile

This screen is used to update profile details like email address and preferred language.

Click on the Update My Profile link in the Home tab

update profile link

The Update Profile screen appears as:

update profile page

This screen contains the following:

User ID

This field shows the User ID of the user logged in.

User ID is non-editable.

Employee Type

This field shows the employee type of the user logged in.

Employee Type is non-editable.

First Name

This field shows the first name of the user logged in.

First Name is non-editable in this screen.

Last Name

This field shows the last name of the user logged in.

Last Name is non-editable in this screen.

Initials

This field shows the initials of the user logged in.

Initials is non-editable in this screen.

Language

This drop-down menu shows the language selected by the user.

This is a mandatory field.

To change the language select a new language from the drop-down menu.

Primary Email Address

This field shows the primary email address of the user.

This is an optional field and can be left blank.

Confirm Primary Email Address

Re-enter the primary email address in this field.

It should be exactly the same as the email entered in the primary email address field.

Alternate Email Address

This field shows the alternate email address of the user.

This is an optional field and can be left blank.

Confirm Alternate Email Address

This is an optional field and can be left blank only if alternate email address is also left blank.

It should be exactly the same as the email entered in the alternate email address field.

Submit This Form

Click the Submit button to update profile data.

Cancel This Form

Click the Cancel button to cancel the profile update.

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Update Challenge Questions and Answers

This screen is used to update the challenge questions and corresponding answers.

Click on the Update My Profile link in the Home tab

Update profile link

In the Update Profile screen click the Update Challenge Question/Answers tab:

update challenge ques n ans page

This screen contains the following:

Challenge Question

This field shows the Challenge Question of the user logged in.

This is a mandatory field.

To change the question choose a new value from the drop-down menu.

Challenge Answer

This field shows the Challenge Answer of the user logged in.

This is a mandatory field.

To change the answer enter a new value in this field.

Submit This Form

Click the Submit button to update challenge question and answers.

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Employee with User Management

An Employee with the user management attribute has the privilege to perform self-service tasks as well as user management tasks as mentioned below:

Self-Service Tasks:

  1. Change Password
  2. Forgot Password
  3. Update Challenge Questions and Answers
  4. First Time Login
  5. Update Profile

User Management Tasks:

  1. Create User
  2. Modify User
  3. Reset User Password
  4. Assign Privileges

The home page for an Employee with User Management appears as below:

home tab

The Home tab contains the following links:

home tab

The Users tab contains the following links:

home tab horizontal line

Reset Password

This screen is used to reset a user's password.

An Employee with User Management Role can reset the password for Property Staff or Property Admin users.

Click on the Reset User Password link in the User tab:

Reset Link

Enter search details in the search field then click on search:

Reset user search

Chose a user by clicking a radio button, then click on Select.

Reset user select

The Reset User Password screen appears as:

Reset page

This screen contains the following:

User ID

This field shows the User ID of the user logged in.

User ID is non-editable.

First Name

This field shows the first name of that user.

First Name is non-editable.

Last Name

This field shows the last name of the that user.

Last Name is non-editable in this screen.

Challenge Question

This field shows the Challenge Question of that user.

Challenge Question is non-editable in this screen.

Challenge Answer

This field shows the Challenge Answer of that user.

Challenge Answer is non-editable in this screen.

Submit This Form

Click the Submit button to reset user password.

Cancel This Form

Click the Cancel button to cancel reset user password.

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Create User

An Employee with User Management Role can Create a Property Staff user.

This screen is used to Create a Property Staff user.

Click on the Create Property Staff link in the User tab:

Create user link

The Create Property Staff screen appears as:

Create user page

This screen contains the following field:

First Name

Enter the first name in the First Name field.

This is a mandatory field.

Last Name

Enter the last name in the Last Name field.

This is a mandatory field.

Initials

Enter Initials in the Initials field.

This is a mandatory field.

Initials should be two to three letters or numbers and cannot contain special characters.

Allow User Management

Allow User Management is a checkbox. Select this to allow this new user to create and modify other users or to reset passwords on their behalf.

This is an optional field.

Active Date

Select date from the Date picker. This is the date from which this account will be active. The user will not be allowed to login prior to this date.

This is a mandatory field.

Inactive Date

Select date from the Date picker. This is the date after which the account will cease to be active. The user will not be allowed to login after this date.

This is an optional field and can be left blank. A blank inactive date indicates the account has no end.

Primary Email Address

Enter primary email address in the Primary Email Address field.

This is an optional field and can be left blank.

Confirm Primary Email Address

Re-enter the primary email address in this field.

It should be exactly the same as the email entered in the primary email address field.

Alternate Email Address

Enter alternate email address in the Alternate Email Address field.

This is an optional field and can be left blank.

Confirm Alternate Email Address

This is an optional field and can be left blank only if alternate email address is also left blank.

It should be exactly the same as the email entered in the alternate email address field.

Property ID

This is a mandatory field.

Enter one or more comma-separated property IDs in the box.

This field available for Property Staff and Property Admin users.

Assign Group

Select group from the option selector.

This is an optional field.

Submit This Form

Click the Submit button to complete Create User.

Cancel This Form

Click the Cancel button to cancel Create User.

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Modify User

This screen is used to modify user accounts.

An Employee with User Management Role can modify Property Staff and Property Admin users.

Click on the Modify Property User link in the User tab:

Modify user link

Search for a user by selecting any search type and providing the value into the corresponding field and click search

Modify User search

Click a radio button next to the desired your account and click select.

Modify user select

The Modify User screen for the Property Staff user type:

Modify user page

The Modify User screen for the Property Admin user type:

Modify user page

This screen contains the following:

User ID

This field shows the User ID of the user.

User ID is non-editable.

First Name

This field contains the first name of the user.

This is a mandatory field.

Last Name

This field contains the last name of the user.

This is a mandatory field.

Initials

This field contains Initials of the user.

This is a mandatory field.

Initials should be two to three letters or numbers and cannot contain special characters.

Allow User Management

Allow User Management is a checkbox. Select this to allow this new user to create and modify other users or to reset passwords on their behalf.

This is an optional field.

This field available for Property Staff users.

Active Date

Select Date from the Date picker. This is the date from which the account will be active. The user will not be allowed to login prior to this date.

This is a mandatory field.

Inactive Date

Select Date from the Date picker. This is the date after which the account will be inactive. The user will not be allowed to login after this date.

This is an optional field and can be left blank for accounts that have no end.

Inactive date should not be before Active date.

Inactive date should not be equal to Active date.

Do Not Delete

Do Not Delete check box non-editable.

User Locked

This field is a checkbox that shows the lock status of a user. An account is locked after the sixth failed login attempt and will automatically unlock after 30 minutes.

If this checkbox is selected then user is in locked state and if it is unselected then user is in unlocked state.

This is an optional field.

This checkbox is non-editable when user is in unlocked state.

Primary Email Address

This field shows the primary email address of the user.

This is a manadatory field only for Property Admin users.

Confirm Primary Email Address

Re-enter the primary email address in this field.

It should be exactly the same as the email entered in the primary email address field.

Alternate Email Address

This field shows the alternate email address of the user.

This is an optional field and can be left blank.

This email value should not be same as the primary email address.

Confirm Alternate Email Address

This is an optional field and can be left blank only if alternate email address is also left blank.

It should be exactly the same as the email entered in the alternate email address field.

Property ID

This is a mandatory field.

Select Property ID from the drop-down menu.

Assign Group

Select group from the option selector.

This is an optional field.

Submit This Form

Click the Submit button to complete Modify User.

Cancel This Form

Click the Cancel button to cancel Modify User.

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Unlock User

An account is locked after the sixth failed login attempt and will automatically unlock after 30 minutes. Within this 30 minutes the Modify Property User screen is used to unlock locked user accounts.

An Employee with User Management Role can unlock Property Staff and Property Admin users by unselecting the User Locked check box.

Click on the Modify Property User link in the User tab:

Modify user link

Search for a user by selecting any search type and providing the value into the corresponding field and click search

Modify User search

Click a radio button next to the desired your account and click select.

Modify user select

Unselect the User Locked check box and click on Submit

Modify user page horizontal line

Assign Privileges

This screen is used for updating Assign Privileges.

An Employee with User Management Role can modify Assign Privileges for Property Staff and Property Admin users.

Click on the Modify Property User link in the User tab:

Assigm privilege link

Search user by selecting any search type and providing the value into the corresponding field and click search

Assign privilege user search

Click a radio button next to the desired your account and click select.

select button

Now Click on the MemberWeb tab

Member web link

The Assign Privilege screen appears as:

Assign privilege link
This screen contains the following:

User ID

This field shows User ID of the user.

User ID is non-editable.

Assign Privilege Name

Select a checkbox to assign that privilege to the user.

Select the Assign All checkbox under each menu to assign all the privileges of that menu.

Submit This Form Click the Submit button to complete the privilege assignment process.
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Employee with Admin Role

An Employee user with the Admin Role has the privilege to perform self-service tasks as well as administrative tasks as mentioned below:

Self-Service Tasks:

  1. Change Password
  2. Forgot Password
  3. Update Challenge Questions and Answers
  4. First Time Login
  5. Update Profile

Admin Tasks:

  1. Create User
  2. Modify User
  3. Reset User Password
  4. Assign Privileges

The home page for an Employee with Admin Role appears as below:

home tab

The Home tab contains the following links:

home tab

The Users tab contains the following links:

home tab horizontal line

Reset Password

This screen is used to reset a user's password.

An Employee with Admin Role can reset the password for any user.

Click on the Reset User Password link in the User tab:

Reset Link

Enter search details in the search field then click on search:

Reset user search

Chose a user by clicking a radio button, then click on Select.

Reset user select

The Reset User Password screen appears as:

Reset page

This screen contains the following:

User ID

This field shows the User ID of the user logged in.

User ID is non-editable.

First Name

This field shows the first name of that user.

First Name is non-editable.

Last Name

This field shows the last name of the that user.

Last Name is non-editable in this screen.

Challenge Question

This field shows the Challenge Question of that user.

Challenge Question is non-editable in this screen.

Challenge Answer

This field shows the Challenge Answer of that user.

Challenge Answer is non-editable in this screen.

Submit This Form

Click the Submit button to reset user password.

Cancel This Form

Click the Cancel button to cancel reset user password.

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Create User

An Employee with Admin Role can create Property Admin, Property Staff, Affiliate Staff, Affiliate Admin, Regional Affiliate Admin, Employee, Contractor, and Vendor user types.

This screen is used to Create all user types.

Click on the Create User link in the User tab:

Create user link

Select a radio button corresponding to the user type:

Create user page

The Create User screen for the Property Staff user type:

Modify user page

The Create User screen for the Property Admin user type:

Modify user page

The Create User screen for the Affiliate Staff user type:

Modify user page

The Create User screen for the Affiliate Admin user type:

Modify user page

The Create User screen for the Regional Affiliate Admin user type. Affiliate Office will have RAA appended to the name of the office. Only Affiliate Admins should be created for Regional Affiliate Office.

Modify user page

The Create User screen for the Employee user type:

Modify user page

The Create User screen for the Contractor user type:

Modify user page

The Create User screen for the Vendor user type:

Modify user page

This screen contains the following field:

Employee Type

Select a radio button corresponding to the user type.

First Name

Enter the first name in the First Name field.

This is a mandatory field.

Last Name

Enter the last name in the Last Name field.

This is a mandatory field.

Initials

Enter Initials in the Initials field.

This is a mandatory field.

Initials should be two to three letters or numbers and cannot contain special characters.

Allow User Management

Allow User Management is a checkbox. Select this to allow this new user to create and modify other users or to reset passwords on their behalf.

This is an optional field.

This field available for Property Staff, Affiliate Staff, Employee, and Contractor users.

Active Date

Select date from the Date picker. This is the date from which this account will be active. The user will not be allowed to login prior to this date.

This is a mandatory field.

Inactive Date

Select date from the Date picker. This is the date after which the account will cease to be active. The user will not be allowed to login after this date.

This is an optional field and can be left blank. A blank inactive date indicates the account has no end.

Primary Email Address

Enter primary email address in the Primary Email Address field.

This is a mandatory field for Property Admin users.

Confirm Primary Email Address

Re-enter the primary email address in this field.

It should be exactly the same as the email entered in the primary email address field.

Alternate Email Address

Enter alternate email address in the Alternate Email Address field.

This is an optional field and can be left blank.

Confirm Alternate Email Address

This is an optional field and can be left blank only if alternate email address is also left blank.

It should be exactly the same as the email entered in the alternate email address field.

Property ID

This is a mandatory field.

Enter one or more comma-separated property IDs in the box.

This field available for Property Staff and Property Admin users.

Assign Group

Select group from the option selector.

This is an optional field.

This field available for all user types.

Affiliate Office

Select Affiliate office from the drop-down menu.

This is a mandatory field.

This field available for Affiliate Staff and Affiliate Admin users.

Will User Author Content

Select Yes or No from the drop-down menu.

This is a mandatory field.

This field available for Affiliate Staff and Affiliate Admin users.

Support Role

Select support role from the drop-down menu.

This is a mandatory field.

This field available for Employee and Contractor users.

Submit This Form

Click the Submit button to complete Create User.

Cancel This Form

Click the Cancel button to cancel Create User.

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Modify User

An Employee with Admin Role can modify Property Admin, Property Staff, Affiliate Staff, Affiliate Admin, Employee, Contractor, and Vendor user types.

Click on the Modify User link in the User tab:

Modify user link

Search for a user by selecting any search type and providing the value in the corresponding field and click search

Modify User search

Click a radio button next to the desired account and click select.

Modify user select

The Modify User screen for the Property Staff user type:

Modify user Page

The Modify User screen for the Property Admin user type:

Modify user Page

The Modify User screen for the Affiliate Staff user type:

Modify user Page

The Modify User screen for the Affiliate Admin user type:

Modify user Page

The Modify User screen for the Regional Affiliate Admin user type: Affiliate Office will have RAA appended to the name of the office.

Modify user Page

The Modify User screen for the Employee user type:

Modify user Page

The Modify User screen for the Contractor user type:

Modify user Page

The Modify User screen for the Vendor user type:

Modify user Page

This screen contains the following:

Employee Type

Select a radio button corresponding to the user type.

User ID

This field shows the User ID of the user.

User ID is non-editable.

First Name

This field contains the first name of the user.

This is a mandatory field.

Last Name

This field contains the last name of the user.

This is a mandatory field.

Initials

This field contains Initials of the user.

This is a mandatory field.

Initials should be two to three letters or numbers and cannot contain special characters.

Allow User Management

Allow User Management is a checkbox. Select this to allow this new user to create and modify other users or to reset passwords on their behalf.

This is an optional field.

This field available for Property Staff and Property Admin users.

Active Date

Select Date from the Date picker. This is the date from which the account will be active. The user will not be allowed to login prior to this date.

This is a mandatory field.

Inactive Date

Select Date from the Date picker. This is the date after which the account will be inactive. The user will not be allowed to login after this date.

This is an optional field and can be left blank for accounts that have no end.

Inactive date should not be before Active date.

Inactive date should not be equal to Active date.

Do Not Delete

Do Not Delete check box editable.

User Locked

This field is a checkbox that shows the lock status of a user. An account is locked after the sixth failed login attempt and will automatically unlock after 30 minutes.

If this checkbox is selected then user is in locked state and if it is unselected then user is in unlocked state.

This is an optional field.

This checkbox is non-editable when user is in unlocked state.

Primary Email Address

This field shows the primary email address of the user.

This is a manadatory field only for Property Admin users.

Confirm Primary Email Address

Re-enter the primary email address in this field.

It should be exactly the same as the email entered in the primary email address field.

Alternate Email Address

This field shows the alternate email address of the user.

This is an optional field and can be left blank.

This email value should not be same as the primary email address.

Confirm Alternate Email Address

This is an optional field and can be left blank only if alternate email address is also left blank.

It should be exactly the same as the email entered in the alternate email address field.

Property ID

This is a mandatory field.

Enter one or more comma-separated property IDs in the box.

This field available for Property Staff and Property Admin users.

Assign Group

Select group from the option selector.

This is an optional field.

Available for all user types.

Affiliate Office

Select Affiliate office from the drop-down menu.

This is a mandatory field.

This field available for Affiliate Staff and Affiliate Admin users.

Will User Author Content

Select Yes or No from the drop-down menu.

This is a mandatory field.

This field available for Affiliate Staff and Affiliate Admin users.

Support Role

Select support role from the drop-down menu.

This is a mandatory field.

This field available for Employee and Contractor users.

Submit This Form

Click the Submit button to complete Modify User.

Cancel This Form

Click the Cancel button to cancel Modify User.

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Unlock User

An account is locked after the sixth failed login attempt and will automatically unlock after 30 minutes. Within this 30 minutes the Modify Property User screen is used to unlock locked user accounts.

An Employee with Admin Role can unlock Property Admin, Property Staff, Affiliate Staff, Affiliate Admin, Employee, Contractor, and Vendor user types by unselecting the User Locked check box.

Click on the Modify User link in the User tab:

Modify user link

Search for a user by selecting any search type and providing the value in the corresponding field and click search

Modify User search

Click a radio button next to the desired account and click select.

Modify user select

Unselect the User Locked check box and click on Submit

Modify user page horizontal line

Assign Privileges

This screen is used for updating Assign Privileges.

An Employee with Admin Role can modify assigned privileges for Property Staff, Property Admin, Affiliate Staff, Affiliate Admin, Employee, Contractor, and Vendor users.

Click on the Modify Property User link in the User tab:

Assigm privilege link

Search user by selecting any search type and providing the value into the corresponding field and click search

Assign privilege user search

Click a radio button next to the desired your account and click select.

select button

Now click on the MemberWeb tab

Member web link

The Assign Privilege screen appears as:

Assign privilege link
This screen contains the following:

User ID

This field shows User ID of the user.

User ID is non-editable.

Assign Privilege Name

Select a checkbox to assign that privilege to the user.

Select the Assign All checkbox under each menu to assign all the privileges of that menu.

Submit This Form Click the Submit button to complete the privilege assignment process.
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